Privacy policy

SimplyTidyCo operates this shop and this website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with an individual shopping experience, the “Services.” SimplyTidyCo is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, or disclose personal data when you visit or use the website, make a purchase or another transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy prevails with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described in this Privacy Policy.

What personal data do we collect or process?

When we use the term “personal data,” we refer to information that identifies you or another person, or that can be directly linked to you. Personal data does not include information that has been collected anonymously or anonymized in such a way that identification or attribution to you is not possible.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such personal data:

Contact details, including name, postal address, billing address, shipping address, telephone number, and email address.

Financial data, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment details.

Account information, including username, password, security questions, configurations, and settings.

Transaction information, including the items you view, add to your cart, add to your wish list, purchase, return, exchange, or cancel, as well as your past transactions.

Communications with us, including information you provide when communicating with us, for example when you submit a customer support request.

Device information, including information about your device, browser or network connection, IP address, and other unique identifiers.

Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

Directly from you. We collect data, among other things, when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal data.

Automatically through the Services. We collect data, among other things, from your device or when you use our products or Services or visit our website, including through the use of cookies and similar technologies.

From our service providers. We collect data, among other things, when we engage service providers to enable certain technologies and when they collect or process your personal data on our behalf.

From our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or which of the Services you use, we may use personal data for the following purposes:

Providing, customizing, and improving the Services.
We use your personal data to provide the Services to you. This includes, among other things, fulfilling our contract with you, processing your payments, fulfilling your orders, storing your configurations and items you are interested in, sending notifications related to your account, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, enabling you to submit reviews, and creating a personalized shopping experience for you, for example by recommending products based on your purchases. This may also include using your personal data to better customize and improve the Services.

Marketing and advertising.
We use your personal data for marketing and advertising purposes, for example to send marketing and advertising communications by email, SMS, or mail, and to show you online advertisements for products or services related to the Services or other websites, including based on items you previously purchased or added to your cart, as well as other activities related to the Services.

Security and fraud prevention.
We use your personal data to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activities, protect public safety, and ensure the security of our Services. If you choose to use the Services and register an account, you are responsible for protecting your account login details. We strongly recommend that you do not share your username, password, or other access credentials with anyone.

Communicating with you.
We use your personal data to provide customer support and effective Services, respond to your inquiries in a timely manner, and maintain our business relationship with you.

Legal reasons.
We use your personal data to comply with applicable law or respond to lawful legal processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations, potential or actual litigation, or other adversarial proceedings, and to investigate potential violations of our terms or policies or to enforce those terms and policies.

How do we disclose personal data?

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include the following:

With Shopify, vendors, and other third parties that provide Services on our behalf, such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping.

We disclose personal data to business and marketing partners who provide marketing services for you and show you advertisements. For example, we use Shopify to support personalized advertising through third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your data in accordance with their own privacy policies. Depending on where you live, you may have the right to instruct us not to disclose information about you in order to show you targeted advertising and marketing based on your online activities across different merchants and websites.

When you ask us or otherwise give us your consent to disclose certain information to third parties, for example to deliver products to you, or when you use social media widgets or login integrations.

We disclose personal data to our affiliates or otherwise within our corporate group.

In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations, including responding to subpoenas, search warrants, and similar requests, to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services for you. Data that you submit to the Services is disclosed to Shopify and to third parties that may be located in countries other than your country of residence in order to provide and improve the Services for you.

To protect, grow, and improve our business, we also use certain advanced Shopify features that involve data and information from your interactions with our store, with other merchants, and with Shopify. To provide these advanced features, Shopify may use personal data collected through your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes.

For more information about how Shopify uses your personal data and what rights you have, please see Shopify’s Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal data through the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliate websites or are not controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Information that you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restrictions regarding their use by us or by a third party.

Our inclusion of such links does not mean that we endorse the content of those platforms or their owners or operators, unless this is expressly stated in the Services.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details below to request the deletion of that data.

As of the effective date of this Privacy Policy, we are not aware that we “share” or “sell” personal data of individuals under the age of 16, as those terms are defined under applicable law.

Security and retention of your data

Please note that no security measures are perfect or impenetrable, and therefore we cannot guarantee “perfect security.” In addition, information you send to us may be exposed to risks during transmission. We recommend that you do not use insecure channels when transmitting sensitive or confidential information to us.

How long we retain your personal data depends on various factors. These include, for example, whether we need the data to manage your account, provide Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute, may only apply under certain circumstances, and in certain cases we may deny your request as permitted by law.

Right of access/information.
You may have the right to request access to the personal data we hold about you.

Right to deletion.
You may have the right to request that we delete the personal data we hold about you.

Right to correction.
You may have the right to request that we correct inaccurate personal data we hold about you.

Right to data portability.
You may have the right to receive a copy of the personal data we hold about you and to request that we disclose it to a third party under certain circumstances and subject to certain exceptions.

Managing communication preferences.
We may send you promotional emails. You can opt out of receiving these emails at any time by using the unsubscribe option included in our emails to you. If you opt out, we may still send you non-promotional emails, for example about your account or orders you have placed.

If you are located in the United Kingdom or the European Economic Area, you may, subject to the exceptions and limitations under local law, exercise the following rights in addition to the rights listed above:

Right to object and right to restrict processing.
You may have the right to request that we stop or restrict the processing of personal data for certain purposes.

Withdrawal of consent.
Where we rely on consent to process your personal data, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of processing based on your consent before its withdrawal.

You may exercise these rights where this is indicated in the Services, or by contacting us using the contact details below. More information about how Shopify uses your personal data and what rights you have, including rights regarding data processed by Shopify, can be found at Shopify’s privacy website.

Exercising these rights will not result in any disadvantages for you. Where permitted or required by applicable law, we may need to verify your identity before processing your requests.

In accordance with applicable laws, you may appoint an authorized representative to make requests on your behalf to exercise your rights. Before accepting such a request from a representative, we require proof that you have authorized them to act on your behalf. It may also be necessary for you to confirm your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we process your personal data, please contact us using the contact details below. Depending on where you live, you have the right to appeal our decision by contacting us using the contact details below or to file your complaint with the competent data protection authority.

For the European Economic Area, there is a list of competent data protection supervisory authorities. You may consult that list if needed.

International transfers

Please note that we may transfer, store, and process your personal data outside the country in which you live.

If we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the data transfer is made to a country that has been recognized as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last updated” date accordingly, and provide any notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us by email at walterx.09@gmail.com.

For the purposes of applicable data protection laws, we are the controller of your personal data.